E-waiter for hotels & restaurants

Customers always struggle to order from the room looking at the menu card. An item on the menu won't be available in the kitchen when they call and finally ends up listening to the room service.

And they don’t tell the whole menu items. Duh!

Issues faced by the client

• Customer Complaints
• Struggles faced by the customers
• Delays in ordering food
• Multiple communications
• Miscommunications

Resolution

Our team developed an application that makes the food ordering process quick and easy. Providing mobile based responsive menu for customers and separate login sessions for the hotel restaurant or kitchen staff makes the process easier.

Issues resolved

• Increase customer satisfaction
• Responsive online menu
• Eliminating delays in ordering food
• Online payment and offers
• Room food ordering made easy
• Restaurant food ordering made easy
• Online Billing
• Reports for the hotels
• Dashboard for the hotels

Technologies used

HTML5, CSS3, Angular, Python & Django